Medical Imaging Service Manager

Medical Imaging Service Manager

Cal-Ray, Inc., is a Wisconsin based Independent Service Organization (ISO), providing sales and servicing diagnostic imaging equipment. We service Wisconsin, Upper Michigan, areas of Minnesota and Illinois. Our ideal candidate will have an extensive background in Diagnostics, Medical Imaging Equipment, Equipment Service,  Medical Imaging Equipment Installation and Service Management Experience.

The Service Manager is responsible for managing the daily operations of our very active and in-demand Field Service Engineer Division. This division focuses on: maintenance, troubleshooting, service, repair and new product installation of Medical Imagining equipment. This Service Manager will work at of our main Office in Oshkosh Wisconsin. The Duties will include: Field Service Management, project management, customer support, scheduling , dispatching and able to demonstrate:

  • Superior customer service and communication skills (written and verbal)
  • Ability to streamline and implement systems, procedures and new methods to improve overall operations
  • Solid organizational skills, attention to detail and accuracy with the ability to multi-task
  • Ability to receive and stabilize both emergent and non-emergent customer requests
  • Technical/mechanical aptitude and the ability to read and understand service manuals, technical schematics
  • Prepare cost estimates and justifications for budget recommendations
  • Experienced in project management, scheduling, computer reporting and documentation
  • Proficient in Microsoft Office

We offer a competitive salary based upon the experience and qualifications of the applicant, comprehensive health, dental and vision insurance, 401K planning and contribution,  paid time off in addition to paid holidays.

Job Type: Full-time

 

Please fax your resume to (920) 233-6877 or email to [email protected]